IMADA specializes in
force measurement

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- Basic Principle of Force Measurement SOLUTIONS BY FORCE
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Crucial points to select a force-gauge manufacturer

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Force Measurement IMADA
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Crucial points to select a force-gauge manufacturer

The force gauge is a device used to measure the force applied by pushing or pulling, and it is used for strength testing in quality management. Since measuring force in daily life is not common, many people may be unsure about what criteria to use when considering the purchase of a force gauge or other load measuring instrument. In reality, selecting a force gauge or similar load measuring instrument often requires specialized knowledge, so it is common to consult with manufacturers for selection. This is because the objects that can be measured with a force gauge range from automotive parts to food and encompass a wide variety. If the selection of the product is incorrect, it may result in the inability to properly apply force to the object being measured or the inability to obtain the desired data. Therefore, choosing the right manufacturer becomes important. Here, we have summarized the points to consider when selecting a force gauge manufacturer for your reference.

The points to consider when selecting a force gauge manufacturer

Does the manufacturer have problem-solving capabilities?
Is it possible to have a trial measurement or try out the product before making a purchase?
How about post-purchase maintenance and support to ensure customer satisfaction?

1. Does the manufacturer have problem-solving capabilities?

Objects measured by force gauges vary widely, and the measurement methods and fixtures (attachments) used also differ. If the selection of measurement methods and attachments, as well as other product choices, is incorrect, it can lead to measurement failures such as the inability to secure the measured object properly, obtaining unexpected data, or failing to meet desired specifications. To avoid this, it is recommended to rely on manufacturers for selection. Firstly, the most important factor is whether the manufacturer can solve the load measurement challenges that customers are facing. Therefore, it is crucial to choose a manufacturer that can provide proposals and solutions for the specific challenges.

This is just an example of force gauges & attachments among many:

[IMADA's approach]

Compatible with a wide range of measurements with approximately 100 types of attachments	To meet a wide range of measurement needs, the number of attachments continues to increase each year. As of 2023, we offer a standard lineup of approximately 100 types of attachments. In another page of this website, you will find numerous video examples of measurement cases for your reference.
Approximately 3,000 custom-made orders over the past 20 years	If our standard products do not meet your requirements, we offer custom-made solutions. Since around 2003, we have established a dedicated department for custom manufacturing and have completed approximately 3,000 custom-made orders over the past 20 years. We pride ourselves on being flexible and accommodating to our customers' specific needs. While maximizing the utilization of standard products, we strive to provide cost-effective proposals.
Accumulated expertise in various standards such as JIS, ISO, etc	We have handled a wide variety of standards, totaling over 100 different types, throughout our history. Our experience covers a diverse range of industry-specific standards, international standards, and regional regulations. This breadth of expertise allows us to effectively address the specific requirements and compliance needs of our customers.
Collaborative researches with universities	We conduct collaborative researches with universities to pursue load measurement from an academic perspective and enhance my expertise.

2. Is it possible to have a trial measurement or try out the product before making a purchase?

To prevent any purchase mistakes, it is recommended to conduct trial measurements and verification to ensure that the actual objects can be measured accurately before making a purchase. For example, even if it is confirmed that the object can be securely fixed and subjected to force, there may be instances where the data cannot be output as expected due to the performance of the force gauge or software. It is advisable to communicate your specific requirements, including data output, to the manufacturer in advance, receive their product selection suggestions, and confirm during trial measurements or product trials if your requirements are being met. This will help prevent any potential purchase mistakes.

We provide the following services to ensure that we meet your requirements and offer reliable measurements and data output methods, even in cases where your requirements may be unclear. Our goal is to ensure your satisfaction and peace of mind before making a purchase.

[IMADA's approach]

Sample testint service

We offer a service where our engineers will listen to your measurement requirements, and upon receiving samples of the objects to be measured, we will provide a report summarizing the optimal measurement method and the necessary products. We guarantee a reliable selection process. For more details>

Trial measurements in our showroom

We offer a service where you can conduct trial measurements and product demonstrations in our showroom, which we refer to as the laboratory. We have a complete range of models available, and when you visit our facility, our engineers will be present to assist you. You can experience the products firsthand, assess their usability and specifications. If visiting our facility is difficult, we can still assist you by conducting measurements on your samples remotely through video calls. We will show you the measurement process and provide real-time guidance and explanations. Please let us know if you would like to proceed with this remote measurement service, and we will arrange the details accordingly. For more details>

3. How about post-purchase maintenance and support to ensure customer satisfaction?

When conducting quality-related measurements with a force gauge, it is important to treat it as a resource for monitoring and measurement purposes, requiring appropriate management. Generally, a management system is established using regular calibration and calibration certificates as evidence of calibration results. Additionally, as it plays a role in inspection or other stages of production, maintenance is also a crucial consideration in order to ensure its reliability.

Recquired maintenance	Subject	Frequency	Cost
Calibration	All force gauges	once a year	Request a quote
Battery replacement	All digital force gauges	once every 2 to 3 years	Request a quote

There are customers who are still using force gauges purchased from Imada 30 years ago. When it comes to any manufacturer, once you make a purchase, the support provided after the purchase becomes a crucial point as it signifies a long-term partnership.

[IMADA's approach]

Calibration tailored to your needs	In addition to manufacturer calibration, we also offer calibration services as an ISO/IEC 17025 accredited calibration facility, certified by a third-party organization. We provide calibration certificates and documentation for traceability as well. For more details>
Authorized distributors located in various parts of the world	Imada has partnered with distributor companies worldwide through dealership agreements. If you encounter any difficulties, you can consult with the local authorized distributor for assistance.
Simplification of maintenance	In terms of maintenance, we also offer the sale of consumable parts such as batteries for digital force gauges, or a part of attachments. This allows customers to perform partial maintenance themselves. For reference, here is a video demonstrating the battery replacement process>
User-guide videos	We have created concise and user-friendly instructional videos to explain the functionality and settings of our products. You can find a list of these user guide videos here>
Customer support team ready to assist you	If you have any questions regarding usage or maintenance, please feel free to reach out to us for assistance. You can contact us via phone, our website, or email. We also work closely with our local authorized distributors to ensure comprehensive support.

When contacting the manufacturer regarding your force gauge inquiries, here are some helpful tips:

Provide detailed information: If you have a clear understanding of the measurement object, budget, desired features, or challenges you are facing, please communicate them in detail. Sharing information about the shape, material, and size of the measurement object through documents or photos can greatly facilitate the information exchange process.
Don't hesitate to inquire: Even if your desired requirements or challenges are not fully defined, feel free to reach out. Sometimes, you may have a general sense of needing certain measurements without specific details. By sharing your concerns and uncertainties, the manufacturer can help unravel the situation and propose suitable solutions. This is where the manufacturer's expertise shines.

By following these suggestions, you can ensure effective communication with the manufacturer and receive tailored recommendations and support for your force gauge needs.