IMADA specializes in
force measurement

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Technical consultation

Technical consultation

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  1. Force Measurement IMADA
  2. SERVICE & SUPPORT
  3. Technical consultation


At IMADA, we provide a service where our engineers directly address technical inquiries from customers, driven by our desire to offer the most suitable force measurement solutions. With specialized knowledge and expertise based on experience and achievements, we support customers in resolving issues related to force measurement. If you have challenges or concerns such as the following, we strongly encourage you to take advantage of IMADA's technical consultation:

  • Want to improve efficiency in force measurement for quality control.
  • Want to consult on measurement methods that match your samples and desired characteristics (such as breaking strength or operating force).
  • Want to know if it is possible to measure the desired texture quantitatively using Imada products.
  • Want recommendations for the optimal attachments for gripping samples.
  • Need assistance with integrating measurement instruments into your facilities.
  • Want to discuss the possibility of performing measurements that other companies have declined.

*For inquiries regarding price, delivery, or other purchasing-related matters, please contact us through  the support page dedicated to purchasing. For instructions on product operation, please refer to the user manual. Additionally, some products have instructional videos demonstrating the setup and operation methods. For more information, please check the respective product pages or the page containing the list of user guide videos.

Contact

Contact by E-mail

If you prefer to have a consultation via email, please contact us using the form below. After we review your inquiry, our engineers will respond to you directly via email.

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Online meeting

If you wish to have an online consultation, please contact us using the form below. If necessary, we can also arrange a meeting where we can showcase the actual equipment. Our engineers will handle the meeting. We use ZOOM, Google Meet (browser), or Microsoft Teams for online meetings.

By clicking the link below, you will be redirected to the "Force Measurement Laboratory Consultation" form. There is a section that says "Please choose your preferred meeting format," where you can select "Online" to request a reservation for an online meeting.

※ Depending on the nature of your inquiry, we may introduce alternative services such as sample measurement or commissioned testing instead of an online meeting. As this is a free service, please understand that we may decline requests based on the content and availability. Thank you for your understanding in advance.

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Laboratory 

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If you wish to schedule a meeting by visiting our company, please inquire using the form below. In our laboratory, you can actually interact with our products. Additionally, if you bring your samples, you can observe a demonstration of sample measurements.

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Support Services for Product Implementation

At IMADA, we provide support services to assist customers who are considering purchasing our products, ensuring a confident and worry-free buying experience. We offer support services that aid in the selection of the appropriate model for your needs. For more details, please refer to the respective service detail pages below.

Sample Measurement Service

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We offer a complimentary "Sample Measurement Service" where we perform test measurements using samples provided by you. This service not only verifies the feasibility of measurements with the selected model but also includes suggestions for the optimal measurement methods and product configurations. If you are considering the implementation of a force measuring instrument, please contact us using the form below. Our engineers will contact you directly.

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Other Inquiries

For any other inquiries, please contact us using the inquiry form below. If you have questions regarding price, delivery, or any other purchasing-related matters, please reach out to us through the support page dedicated to purchasing.

Inquiry by Phone

Phone Number: +81-(0)532 -33 -3288

Business Hours: 9:00 AM to 5:00 PM in Japan Standard Time, Monday to Friday (excluding year-end and New Year holidays and designated company holidays)

*Please provide your company name, your name, and the nature of your inquiry.

*Please note that during busy periods, it may be difficult to connect. Additionally, depending on the time of day and the nature of your inquiry, a representative may need to call you back. Thank you for your understanding in advance.


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